WhatsApp Bot & Checkout | TotaHQ

Sell Inside WhatsApp with Full Checkout

Browse, cart, pay, and track—all without leaving WhatsApp

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WhatsApp Commerce

Sell Inside WhatsApp with Full Checkout

Enable complete commerce inside WhatsApp with catalog browsing, shopping carts, and payments. 10K+ orders processed, 40% mobile conversion, and 3x higher engagement for 50+ brands.

Catalog Browsing
Cart & Checkout
Order Tracking

Let’s build the future together!

20+ Customer Brands
WhatsApp Commerce

Commerce Where Your Customers Are

WhatsApp First

TotaHQ enables full-featured commerce inside WhatsApp. From product discovery to checkout and tracking, customers complete their entire shopping journey without leaving the chat. Drive higher conversion with conversational shopping experiences that feel natural and engaging.

Turn Conversations Into Sales

We help brands unlock WhatsApp commerce at scale

Why Choose Us?

10K+

Orders Processed

40%

Mobile Conversion

3x

Higher Engagement

50+

Brands Using

Why Choose Our WhatsApp Commerce Solution?

By leveraging WhatsApp Business API and conversational AI, we create seamless shopping experiences that drive engagement, increase conversion, and build customer loyalty.


Our USP

  • WhatsApp Business API

    Fully integrated WhatsApp Business API implementation with verified business profiles, official checkmarks, and enterprise-grade messaging capabilities.

  • Catalog Browsing

    Rich product catalogs with images, descriptions, prices, and variants—all browsable inside WhatsApp with conversational search and recommendations.

  • Cart & Checkout

    Complete shopping cart functionality with item management, quantity adjustments, and seamless checkout flows that keep customers in WhatsApp.

  • COD & Prepaid Payments

    Support for both cash-on-delivery and prepaid payment options through Stripe, Razorpay, and regional payment gateways with secure transaction handling.

  • Order Tracking & Updates

    Automated order confirmations, shipping updates, delivery notifications, and tracking information sent directly to customer WhatsApp chats.

  • Conversational Commerce

    AI-powered product recommendations, personalized shopping assistance, and natural language interactions that drive engagement and sales.

Our WhatsApp Commerce Capabilities

End-to-end commerce features that transform WhatsApp into a complete sales channel.

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Product Catalog Integration

Sync your product catalog automatically from Shopify, WooCommerce, or custom platforms with real-time inventory updates and rich media support.

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Shopping Cart Management

Full-featured shopping cart with add/remove items, quantity adjustments, variant selection, and persistent cart state across sessions.

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Payment Processing (COD/Prepaid)

Integrated payment processing for both cash-on-delivery and prepaid orders with support for cards, UPI, wallets, and regional payment methods.

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Order Confirmation & Tracking

Automated order confirmations with invoices, real-time shipping updates, tracking numbers, and delivery status notifications via WhatsApp.

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Customer Support Chat

Integrated customer service with order inquiries, product questions, and issue resolution—all within the same WhatsApp conversation thread.

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Broadcast & Campaigns

Send targeted promotional messages, product launches, flash sales, and personalized offers to customer segments via WhatsApp broadcasts.

How TotaHQ Drives WhatsApp Commerce Success?

We deliver measurable results through conversational commerce that meets customers where they already spend time—on WhatsApp.

10K+


Orders Processed Monthly

40%


Mobile Conversion Rate

3x


Higher Engagement vs Email

50+


Brands Successfully Launched

98%


Message Open Rate

Core Technologies We Use

With TotaHQ, leverage enterprise-grade WhatsApp commerce technology that integrates seamlessly with your existing commerce stack and payment providers.

WhatsApp Business API
Twilio
Stripe
Razorpay
Shopify
Meta Cloud API
Node.js
MongoDB

How TotaHQ Supercharges Your WhatsApp Sales?

Delivering exceptional conversational commerce that turns chats into revenue.

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WHATSAPP COMMERCE EXPERTS

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SEAMLESS CHECKOUT FLOWS

Simplified Data Operations Icon

PLATFORM INTEGRATION

Agility and Flexibility Icon

INSTANT SCALABILITY

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SECURE PAYMENTS

See our Excellence being validated


What Our Partners Say?

Apoorva came in and not only took over the full backend technology but also built an amazing team of talented engineers who were hungry to make an impact. He optimized our technology function end to end starting from building an in-house technology team

★★★★★

Ashit Joshi

Ex Director of Engineering Chegg

Gaurav is super good at troubleshooting issues and does necessary research and identifies the approach/root cause. Given a problem he comes up with quick proposals/solutions with the required amount of research.

★★★★★

Sathishkumar Subramaniam

Amazon

From the start, Apoorva impressed me with his remarkable creativity. He consistently brought fresh perspectives and innovative solutions to the table, challenging the status quo and pushing our team to think outside the box.

★★★★★

Rupesh Bansal

Software Engineer

Team Photo

50+

Happy Clients

50+

Success Stories

Partner to Launch WhatsApp Commerce

Embark on a revolutionary commerce journey with our WhatsApp solutions. Our team of skilled experts combines commerce expertise, messaging technology knowledge, and creative thinking to develop conversational shopping experiences that drive revenue and customer satisfaction.

Connect with our best minds

Frequently Asked Questions

What services does TotaHQ provide for retail brands?

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TotaHQ builds high-converting Shopify storefronts, runs performance ad campaigns, and deploys AI shopping experiences—chatbots, voice agents, and full WhatsApp browse-to-checkout flows. We also offer virtual model image generation and a self-hosted, Shopify-like commerce stack for teams that want full control over data and scaling.

Can you design and customize Shopify themes for speed and conversion?

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Yes. We craft custom themes or extend existing ones with a performance-first approach—clean code, image/CDN strategy, and storefront UX best practices to improve Core Web Vitals, CVR, and AOV.

How does the virtual model variant generator work?

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Provide product images and prompts (model traits, pose, scene). Our system produces on-brand images of models wearing your garments in multiple variants (sizes, tones, settings). You retain usage rights for the generated assets; we can align outputs with your brand guidelines and PDP image specs.

What can your AI chatbot and voice agent handle?

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Sizing help, product discovery, cross-sell/upsell, order status (WISMO), returns/exchanges, policy FAQs, and store info. They integrate with Shopify, CRMs, helpdesks, and logistics systems, with live-agent handoff when needed.

Do you support WhatsApp shopping and checkout?

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Yes. We set up catalog browsing, carts, COD/prepaid payments, order tracking, returns, and notifications inside WhatsApp using approved message templates and opt-in flows. We also support multi-language experiences and rich media.

Which ad platforms and attribution tools do you work with?

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Meta and Google are standard; we also support TikTok where relevant. For measurement we implement GA4, first-party tracking, server-side events, and clean UTM governance to improve ROAS and blended MER visibility.

Can you integrate with our existing stack (ERP, OMS, WMS, POS)?

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Absolutely. We connect via native apps, APIs, or lightweight middleware. We’ve integrated storefronts with inventory, pricing, fulfillment, loyalty, and analytics systems in both cloud and on-prem environments.

How do you approach data privacy and compliance?

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We design solutions to align with GDPR/CCPA principles, follow least-privilege access, and use encryption in transit/at rest. For payments, we integrate with PCI-compliant providers. We can sign a DPA and support your internal compliance reviews and consent flows (including WhatsApp opt-ins).

What are your engagement and pricing models?

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We offer fixed-scope projects, monthly retainers, milestone-based builds, and build-operate-transfer options. For new initiatives, many brands start with a pilot focused on a single KPI (e.g., CVR or ROAS) before scaling.

What does the self-hosted Shopify-like platform include?

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A modular commerce stack (catalog, cart/checkout, orders, content, search) you can run on your cloud (e.g., AWS/GCP). You own the data, scaling strategy, and costs. We provide deployment templates, observability, and a migration plan.

Do you offer post-launch support and SLAs?

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Yes. We provide support tiers with response time targets, release cadences, and performance reviews. We can also train your in-house team and hand over runbooks, playbooks, and dashboards.

Contact Us

Want to do a Project with us? Let’s talk!

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