AI Shopping Chatbot That Knows Your Catalog
Intelligent concierge for sizing, discovery, cross-sell, and customer support
Talk To An Expert
Chatbots Grounded in Your Products
Deploy AI shopping assistants that help customers find products, check sizing, get recommendations, and track orders—all grounded in your catalog.
Let’s deploy your chatbot together!
Trusted by D2C Brands
Shopping Assistants That Drive Conversion
AI-Powered
TotaHQ builds AI chatbots that act as personal shopping concierges—helping customers find the right products, check sizing, discover cross-sells, and get instant answers to FAQs. Grounded in your catalog, policies, and inventory, our chatbots improve CVR and reduce support load.
Deploy AI Chatbots with TotaHQ
We help retail brands improve CVR and reduce support costs with intelligent assistants
Why Choose Us?
30%
Avg. CVR Lift
70%
Support Ticket Reduction
24/7
Instant Responses
95%
Answer Accuracy
Why Choose TotaHQ for AI Chatbots?
We build chatbots grounded in your product data, policies, and customer history—delivering accurate, helpful, and on-brand conversations that drive sales.
Our USP
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Catalog-Grounded Responses
Our chatbots pull real-time data from your product catalog, inventory, and policies—ensuring accurate, helpful answers every time.
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Product Discovery & Recommendations
Help customers find exactly what they need with AI-powered search, filters, and personalized recommendations based on preferences and history.
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Sizing & Fit Guidance
Answer sizing questions, suggest fit based on customer measurements, and reduce returns with intelligent fit recommendations.
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Cross-Sell & Upsell
Suggest complementary products, bundles, and upgrades during conversations to increase AOV and basket size.
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Order Tracking & Support
Provide instant order status, shipping updates, and return assistance—reducing support tickets and improving CSAT.
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Seamless Handoff to Humans
When needed, the chatbot escalates to your support team with full conversation context—no repetition, just smooth handoffs.
Our AI Chatbot Capabilities
From discovery to support—chatbots that handle every customer touchpoint
Product Search & Discovery
Help customers find products with natural language search, filters, and AI-powered recommendations.
Sizing & Fit Assistant
Answer sizing questions, provide fit guidance, and reduce returns with intelligent recommendations.
Cross-Sell & Upsell
Suggest complementary products, bundles, and upgrades to increase AOV and maximize cart value.
Order Status & Tracking
Provide instant order updates, shipping info, and delivery ETAs—reducing “where is my order” tickets.
FAQs & Policy Assistance
Answer common questions about returns, shipping, warranties, and policies with accurate, up-to-date info.
Human Handoff & Escalation
Seamlessly escalate complex queries to your support team with full conversation context and history.
AI Technologies We Use
Build intelligent chatbots with the latest in conversational AI
See our Excellence being validated
What Our Partners Say?
Apoorva came in and not only took over the full backend technology but also built an amazing team of talented engineers who were hungry to make an impact. He optimized our technology function end to end starting from building an in-house technology team
Ashit Joshi
Ex Director of Engineering Chegg
Gaurav is super good at troubleshooting issues and does necessary research and identifies the approach/root cause. Given a problem he comes up with quick proposals/solutions with the required amount of research.
Sathishkumar Subramaniam
Amazon
From the start, Apoorva impressed me with his remarkable creativity. He consistently brought fresh perspectives and innovative solutions to the table, challenging the status quo and pushing our team to think outside the box.
Rupesh Bansal
Software Engineer
Deploy Your AI Shopping Assistant
Partner with TotaHQ to build an AI chatbot that drives conversions, reduces support load, and improves customer experience. Grounded in your catalog and policies, our chatbots deliver accurate, helpful conversations 24/7.
Book a DemoFrequently Asked Questions
What services does TotaHQ provide for retail brands?
TotaHQ builds high-converting Shopify storefronts, runs performance ad campaigns, and deploys AI shopping experiences—chatbots, voice agents, and full WhatsApp browse-to-checkout flows. We also offer virtual model image generation and a self-hosted, Shopify-like commerce stack for teams that want full control over data and scaling.
Can you design and customize Shopify themes for speed and conversion?
Yes. We craft custom themes or extend existing ones with a performance-first approach—clean code, image/CDN strategy, and storefront UX best practices to improve Core Web Vitals, CVR, and AOV.
How does the virtual model variant generator work?
Provide product images and prompts (model traits, pose, scene). Our system produces on-brand images of models wearing your garments in multiple variants (sizes, tones, settings). You retain usage rights for the generated assets; we can align outputs with your brand guidelines and PDP image specs.
What can your AI chatbot and voice agent handle?
Sizing help, product discovery, cross-sell/upsell, order status (WISMO), returns/exchanges, policy FAQs, and store info. They integrate with Shopify, CRMs, helpdesks, and logistics systems, with live-agent handoff when needed.
Do you support WhatsApp shopping and checkout?
Yes. We set up catalog browsing, carts, COD/prepaid payments, order tracking, returns, and notifications inside WhatsApp using approved message templates and opt-in flows. We also support multi-language experiences and rich media.
Which ad platforms and attribution tools do you work with?
Meta and Google are standard; we also support TikTok where relevant. For measurement we implement GA4, first-party tracking, server-side events, and clean UTM governance to improve ROAS and blended MER visibility.
Can you integrate with our existing stack (ERP, OMS, WMS, POS)?
Absolutely. We connect via native apps, APIs, or lightweight middleware. We’ve integrated storefronts with inventory, pricing, fulfillment, loyalty, and analytics systems in both cloud and on-prem environments.
How do you approach data privacy and compliance?
We design solutions to align with GDPR/CCPA principles, follow least-privilege access, and use encryption in transit/at rest. For payments, we integrate with PCI-compliant providers. We can sign a DPA and support your internal compliance reviews and consent flows (including WhatsApp opt-ins).
What are your engagement and pricing models?
We offer fixed-scope projects, monthly retainers, milestone-based builds, and build-operate-transfer options. For new initiatives, many brands start with a pilot focused on a single KPI (e.g., CVR or ROAS) before scaling.
What does the self-hosted Shopify-like platform include?
A modular commerce stack (catalog, cart/checkout, orders, content, search) you can run on your cloud (e.g., AWS/GCP). You own the data, scaling strategy, and costs. We provide deployment templates, observability, and a migration plan.
Do you offer post-launch support and SLAs?
Yes. We provide support tiers with response time targets, release cadences, and performance reviews. We can also train your in-house team and hand over runbooks, playbooks, and dashboards.