TotaHQ | RetailTech for D2C & Omnichannel

“Sell More. Launch Faster. Own Your Data.”

RetailTech for brands that need to move twice as fast

TotaHQ helps D2C and omnichannel retailers ship high‑converting Shopify storefronts, accelerate performance marketing, and deploy AI shopping experiences—chat, voice, and WhatsApp checkout. Build on Shopify or run your own self‑hosted commerce stack and keep full control.
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RetailTech that moves revenue
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The Retail OS

Modules we ship


End‑to‑End

From storefronts to support—plug the parts you need

Shopify
Meta Ads
Google Ads
WhatsApp Business Platform
Twilio
AWS

RetailTech, done for you: from pixel‑perfect stores to AI‑powered conversations.

Services We Offer


Shopify Storefronts

Theme design, customization & lightning‑fast performance

Performance Ad Campaigns

Full‑funnel Meta & Google setups, creatives, and daily optimizations

Virtual Model Variants

Generate on‑brand images of models wearing your catalog via prompts

AI Shopping Chatbot

Concierge for sizing, cross‑sell, order status & FAQs

AI Voice Agent

24/7 phone support with returns, exchanges & reorders

WhatsApp Bot & Checkout

Catalog, carts, COD/prepaid, order tracking—inside WhatsApp

Custom Retail AI

Demand forecasts, planograms, footfall & NPS sentiment models

Self‑Hosted Commerce

Shopify‑like platform you own—scale, data, and costs in your control

Proven with modern retail teams

Execution that compounds: storefronts, ads, and AI that talk to each other


Signals we care about

Storefronts
Launch speed & Core Web Vitals
Acquisition
CAC, ROAS, blended MER
Conversion
CVR, AOV, checkout completion
Retention
Repeat rate, LTV, support CSAT
Ops
Returns, WISMO, fulfillment SLAs
Compliance
PII safety & consent flows
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Let’s build your retail stack—together

Meet the team behind TotaHQ: engineers, growth marketers, and retail specialists who ship measurable outcomes—not just decks.

From D2C to omnichannel, we’ll plug into your roadmap and deliver.

Talk to our Team
TotaHQ team collaborating in a retail lab
Meet the People Behind Tota HQ

Apoorva Kumar

CSE IIT-Kharagpur
Ex-Sony, NuCash, YesMadam, FrontPage

Gaurav Jha

CSE IIT-Kharagpur
Ex-Amazon, Samsung, RagaAI

How TotaHQ powers your growth

Pair world‑class Shopify craft with AI assistants and a self‑hosted option when you’re ready to own the stack. Privacy‑first. Performance‑obsessed.


Our USP

See our Excellence being validated


What Our Partners Say?

Apoorva came in and not only took over the full backend technology but also built an amazing team of talented engineers who were hungry to make an impact. He optimized our technology function end to end starting from building an in-house technology team

★★★★★

Ashit Joshi

Ex Director of Engineering Chegg

Gaurav is super good at troubleshooting issues and does necessary research and identifies the approach/root cause. Given a problem he comes up with quick proposals/solutions with the required amount of research.

★★★★★

Sathishkumar Subramaniam

Amazon

From the start, Apoorva impressed me with his remarkable creativity. He consistently brought fresh perspectives and innovative solutions to the table, challenging the status quo and pushing our team to think outside the box.

★★★★★

Rupesh Bansal

Software Engineer

Frequently Asked Questions

What services does TotaHQ provide for retail brands?

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TotaHQ builds high-converting Shopify storefronts, runs performance ad campaigns, and deploys AI shopping experiences—chatbots, voice agents, and full WhatsApp browse-to-checkout flows. We also offer virtual model image generation and a self-hosted, Shopify-like commerce stack for teams that want full control over data and scaling.

Can you design and customize Shopify themes for speed and conversion?

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Yes. We craft custom themes or extend existing ones with a performance-first approach—clean code, image/CDN strategy, and storefront UX best practices to improve Core Web Vitals, CVR, and AOV.

How does the virtual model variant generator work?

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Provide product images and prompts (model traits, pose, scene). Our system produces on-brand images of models wearing your garments in multiple variants (sizes, tones, settings). You retain usage rights for the generated assets; we can align outputs with your brand guidelines and PDP image specs.

What can your AI chatbot and voice agent handle?

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Sizing help, product discovery, cross-sell/upsell, order status (WISMO), returns/exchanges, policy FAQs, and store info. They integrate with Shopify, CRMs, helpdesks, and logistics systems, with live-agent handoff when needed.

Do you support WhatsApp shopping and checkout?

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Yes. We set up catalog browsing, carts, COD/prepaid payments, order tracking, returns, and notifications inside WhatsApp using approved message templates and opt-in flows. We also support multi-language experiences and rich media.

Which ad platforms and attribution tools do you work with?

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Meta and Google are standard; we also support TikTok where relevant. For measurement we implement GA4, first-party tracking, server-side events, and clean UTM governance to improve ROAS and blended MER visibility.

Can you integrate with our existing stack (ERP, OMS, WMS, POS)?

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Absolutely. We connect via native apps, APIs, or lightweight middleware. We’ve integrated storefronts with inventory, pricing, fulfillment, loyalty, and analytics systems in both cloud and on-prem environments.

How do you approach data privacy and compliance?

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We design solutions to align with GDPR/CCPA principles, follow least-privilege access, and use encryption in transit/at rest. For payments, we integrate with PCI-compliant providers. We can sign a DPA and support your internal compliance reviews and consent flows (including WhatsApp opt-ins).

What are your engagement and pricing models?

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We offer fixed-scope projects, monthly retainers, milestone-based builds, and build-operate-transfer options. For new initiatives, many brands start with a pilot focused on a single KPI (e.g., CVR or ROAS) before scaling.

What does the self-hosted Shopify-like platform include?

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A modular commerce stack (catalog, cart/checkout, orders, content, search) you can run on your cloud (e.g., AWS/GCP). You own the data, scaling strategy, and costs. We provide deployment templates, observability, and a migration plan.

Do you offer post-launch support and SLAs?

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Yes. We provide support tiers with response time targets, release cadences, and performance reviews. We can also train your in-house team and hand over runbooks, playbooks, and dashboards.

Contact Us

Want to do a Project with us? Let’s talk!

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